PATIENT INSTRUCTIONS FOR TELEMEDICINE
What is Healow?
- The healow app provides a secure means to manage your health and wellness by telemedicine.
- The app can be used on any Apple® or Android® enabled device.
- The app can also be used on a computer with a WEBCAM and MICROPHONE (www.healow.com). Please check the status of your headphones and speakers (please use either or).
- You can link multiple accounts (spouse, child, etc.) to the same email.
HOW TO start your telemedicine set up.
- Call the office by dialing (972) 867-9507 OR (972) 578-7700 and request your patient portal credentials.
- If you have a valid email, the office staff will provide you with a username and password.
- Once you have your patient portal credentials, WRITE THEM DOWN. You will need these to set up your Healow account, by using the following steps.
- Still having trouble with login then log out of the application and log back in.
- Click here for step by step Tele visit instructions.